Frequently Asked Questions

How much do we charge per month to run a particular miner?

Determine the sum of the at-the-wall power consumption of all your miners, convert to kilowatts, and round up to the nearest killowatt. Add that number of 1kw reservations to your cart here, and check out. Some example miners follow:

Spondoolies-Tech SP10: 1.4TH/s, ~1.25kw → $198 / month
Spondoolies-Tech SP30: 6TH/s, ~2.5kw → $297 / month
Bitmain Antminer S2: 1TH/s, ~1kw → $99 / month
Bitmain Antminer 3x S3: 1.32TH/s, ~1kw → $99 / month
KNC Miner Jupiter: 0.55TH/s, ~700w → $99 / month
KNC Miner Neptune: 3.3TH/s, ~1.95kw → $198 / month
Cointerra TerraMiner IV: 2TH/s, ~1.9kw → $198 / month

All hosting services are for a minimum contract length of 12-months. 4-months-worth is due at the time of reservation and the remaining 8-months-worth is due in the first 30 days of your equipment hashing in our facilities.

All prices include setup, electricity, internet, cooling, and use of our cloud-based miner management software.

What are your prices per kw-hour?

Alpha: $99/kw-month / 30 days / 24 hours = $0.1375 per kw-hour
Beta: $89/kw-month / 30 days / 24 hours = $0.1236 per kw-hour

What forms of payment do we accept?

We accept all major U.S. credit and debit cards (via Amazon Payments), Bitcoin (via Bitpay), and international wire transfer.

Where are you based?

We have sites in Seattle and Central Washington.

Why no self-hosting/colocation option?

We focus on full-service, send-it-and-forget-it hosting. This enables greater security and simplicity in our processes which allows us to pass savings on to customers.

What uptime do we guarantee?

99.9% is our typical up-time (some companies make better mining hardware than others). We offer refunds for months of service lower than 95% up-time if the downtime is due to our systems. Highly malfunctional miners will be returned to customers at our discretion.

When will our first all-custom HashCenter be ready to mine?

September 8th! Reserve space in our store.

Are we funding or bootstrapping with pre-orders?

We are Angel / Venture backed and our 4 month down payment is refundable at any point up to the beginning of a service contract (when your equipment starts submitting work).

What is our capacity? Do we do work with large customers?

We will accommodate MW+ customer sizes.

Can I swap hardware mid-contract?

At this point we do not allow exchange of hardware mid-contract. Customers concerned about end-of-life profitability of their equipment should inquire about our co-mining mode.

Do you supply power supplies?

Customers are required to provide a power supply that is 80-Plus Gold rated with active power-factor-correction. Most good ATX power supplies are sufficient. If you’re unsure about your power supply, drop us a line!

Do you supply PDUs, ethernet cables, and power cables?

Yes! We supply everything you need to run your miner except the miner itself and the power supply for the miner. This includes PDUs, power cords, ethernet cables, etc.

What is a kw-month?

A kilowatt is 1000 watts or 1000 joules/second. A kilowatt month is 1000 watts used (constantly) over the period of a month.

Our PGP key?

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